General Questions

Fieldnode Digital Inventory Platform

1. What is Fieldnode Digital Inventory?

   Fieldnode is a B2B digital platform designed to optimize asset management and operations across in the energy sector. It drives commercial interactions between end-users, manufacturers, Original Equipment Manufacturers (OEMs), and service providers, enabling on-demand manufacturing and efficient management of parts, digital assets, and services
   

2. How can I improve my operational efficiency by using Fieldnode Digital Inventory?

   Fieldnode Digital Inventory enhances operational efficiency by enabling companies to manage parts digitally. By connecting directly with OEMs and 3D-printing providers, you can rapidly produce parts on demand, speeding up response times, minimizing downtime, and optimizing inventory management
   

3. What can Fieldnode do for my organizations? The platform is ideal for OEMs, end-users, manufacturers, and service providers in energy sectors who require parts management solutions:
   

• If you are an OEM, the platform enables the creation, management, and publishing of parts globally, connecting you with a vast network of qualified manufacturers. Offering digital parts to end-users on a subscription basis provides a predictable income, allowing you to focus on strategic growth while earning through transaction fees and subscriptions
  

• If you are an end-user, the platform offers instant access to OEMs' digital parts catalogs, available via subscription for easy, on-demand ordering. Optimized spare part management through geographically distributed, qualified manufacturers ensures faster delivery and reduced downtime— keeping your operations running smoothly and efficiently
  

• If you are a manufacturer, the platform drives growth by connecting you with a global customer base and unlocking new market opportunities through Fieldnode’s trusted network. Receive manufacturing requests with standardized job specifications and test plans that streamline production planning and maximize efficiency. Fieldnode audit process reduces costs and effort by replacing multiple audits with a single, comprehensive audit— ensuring compliance and quality across all orders. Build seamless communication with OEMs and end-users while improving operational performance and reducing expenses
  

• If you are a service provider, the platform offers new sales channels and helps expand your customer base globally by leveraging a broad market of end-users, original equipment manufacturers, and on-demand manufacturers. Gain access to joint industry practices for managing quality assurance and quality control, enhancing your company’s appeal to customers and fostering stronger relationships
  

4. Does Fieldnode ensure compliance with industry standards? Yes, manufacturing agreements made on the platform include the technical requirements from the standards in the form of an inspection and test plan for the part in question. API 20S – Edition 1, API 20T – Edition 2, and DNV-ST-B203 – Edition 2022-10 are all supported in the platform
   

Getting Started

5. How do we get started? You can sign up for Fieldnode by contacting our sales team or visiting our website to request a demo. Our team will guide you through the onboarding process and help you set up the platform according to your needs
   

6. How long does the onboarding process take? The onboarding process varies depending on your organization’s size and complexity. Typically, it takes between 1 to 2 weeks, including sign up and training sessions
   

Onboarding & Support

7. Does Fieldnode offer onboarding for new users? Yes, we provide onboarding training for new users to help them understand the platform's features and functionalities

8. Is there a knowledge base or help center? Yes, Fieldnode offers a knowledge base with user guides, FAQs, tutorials to help users troubleshoot and maximize the platform’s potential. It is designed to help users gain insights into features, resolve common issues, and stay informed about new updates
   

Privacy & Security

9. How does Fieldnode ensure data privacy? Fieldnode is committed to protecting your data through compliance with international privacy laws, including GDPR. We encrypt all data transmissions and store information securely in certified data centers
   

10. Is my data shared with third parties? Fieldnode does not sell or share your data with third parties without your explicit consent. Data sharing is only done when necessary to fulfill the services agreed upon with your organization
    

11. What security measures are in place? Fieldnode employs a range of security measures, including encryption, multi-factor authentication, regular vulnerability assessments, and compliance with ISO 27001 security standards
    

Integrations & Customization

12. Can we integrate with our existing software to Fieldnode? Fieldnode supports integration through our API, which allows customization and connectivity based on your business needs
    

Do you have more questions?

You can reach out to our support team via email at support@fieldnode.com